Travelling the French way

PONANT is an exponent for the French way of life across every sea on the globe. On board, this is translated through exceptional services, a multilingual crew and bringing French know-how to the fore.

Exceptional destinations

From secluded ports to secret seas, from forgotten beaches to remote lands, our experts choose itineraries that take you away from major tourist routes so you can enjoy unique cruises and shorelines that few have seen before.

Ships on a human scale

Thanks to our small capacity ships, we can dock in private ports and offer stopovers in preserved locations. On board, the limited number of passengers means that everybody can enjoy special moments and feel as though they are on a private yacht.

Our commitments

PONANT aims at becoming a world reference in the field of sustainable development in the cruising industry. The environment and ethics are among our main concerns, both in the regions we visit and in our relationships within the company and with our partners.

PONANT Yacht Club

Being loyal to PONANT lets you take full advantage of the pleasures of cruising. As members of the PONANT Yacht Club, you will receive personalised attention, exclusive services both on board and on land, and offers not available to other guests.

MAJOR - After you confirm your 2nd cruise

Your benefits are:

• 5% discount on your future bookings
• € 50 onboard credit
• Complimentary onboard laundry service
• The opportunity to join the PONANT Yacht Club’s Loyalty cruises

ADMIRAL - After you confirm your 4th cruise

Your benefits are:

• 7.5% discount on your future bookings
• 20% discount for onboard expenses, except for excursions
• €100 onboard credit
• Complimentary onboard laundry service
• The opportunity to join the PONANT Yacht Club's Loyalty cruises
• Possibility of complimentary upgrade, depending on availability

GRAND ADMIRAL - After you confirm your 7th cruise

Your benefits are:

• 10% discount on your future bookings
• 25% discount for onboard expenses, except for excursions
• €150 onboard credit
• Complimentary onboard laundry service
• The opportunity to join the PONANT Yacht Club's Loyalty cruises
• Possibility of complimentary upgrade, depending on availability
• Change your choice of cruise without incurring charges

COMMODORE - After you confirm your 20th cruise

Your benefits are:

• 12.5% discount on your future bookings
• 25% discount for onboard expenses, except for excursions
• €200 onboard credit
• Complimentary onboard laundry service
• The opportunity to join the PONANT Yacht Club's Loyalty cruises
• Possibility of complimentary upgrade, depending on availability
• Change your choice of cruise without incurring charges
• Dedicated phone line
• Priority boarding

Modalities

These terms and conditions are subject to change. Any changes will be communicated to passengers and will be applied automatically.

The PONANT Yacht Club card is presented to each adult guest aged over 18 and eligible for the PONANT Yacht Club programme. The benefits and status are acquired upon confirmation of the reservation, unless it is cancelled prior to departure, and may be modified without notice. Free-of-charge or cancelled cruises – regardless of the reason for the cancellation – and cruises booked as part of a Group reservation (through a group travel agency) or a ship Charter, are not taken into consideration when calculating loyalty status. Benefits and status are available as soon as an individual booking is confirmed.

(1)The discount on your future bookings  applies to port-to-port prices, and excludes taxes, discretionary expenses and transfers. This discount can only be combined with the PONANT Bonus discount, the discount applied to onboard cruise sales, the Referral Program offer, the Privilege Single offer and with the consecutive cruises discount.

(2)The discount for onboard expenses, applies to everything other than ‘Prestige’ brands in the Boutique, jewelry, watches and tobacco; as well as high standard spirits, exceptional champagne and wines aboard  Le Commandant Charcot  and  Le Ponant. The complete list of these products is available at reception during the cruise.

Aboard  Le Paul Gauguin , SCUBA diving, jewelry from the Boutique, Algotherm Dermo Ocean Spa, art sales and dance groups CD’s and DVD ’s are all excluded from the discount for onboard expenses.

(3)Onboard credit  is NO-exchangeable, NO-refundable and NO-transferable. It is valid for all expenses on board (excursions included), once all eligible discounts have been applied. Onboard credit can be used on the  Paul Gauguin  and will be offered in the following equivalent US dollar amounts: $50 for MAJOR / $100 for ADMIRAL / $150 for GRAND ADMIRAL / $200 for COMMODORE. Not valid on pre-bookable and pre-payable tours, excursions or cruise programmes or for gratuities.

(4)Laundry service  is free on board, with a limit of two items per day and per person for MAJOR members, and five items per day and per person for members with higher status.

(5)Complimentary upgrades  offered on board, to a superior cabin category or to the same category on a superior deck, are based on availability, offered within a maximum of 48 hours after boarding and only for PONANT cruises.

(6)You may change your choice of contract  free of charge on the cruise service for the first time, provided that the request is made at least 90 days before the original cruise departure date. The new departure date is within 6 months of the originally scheduled departure and the price of the new cruise service is equivalent to or higher than the original cruise service. Only one modification without fees is allowed every 12 months per person holding Grand Admiral or Commodore status, regardless of the cruise service involved. This modification results in the subscription of a new Contract, with no possibility of replacing or modifying the initially subscribed Contract. In the case of back-to-back cruises, please refer to the General Terms and Conditions of Sale.

(7)Dedicated phone line  is only available for French-speaking COMMODORE, as well as Australian and New Zealand GRAND ADMIRAL and COMMODORE and only for PONANT cruises.

(8)Priority boarding  is subject to availability and only applies to certain ports of embarkation and only for PONANT cruises.

Have you lost your PONANT Yacht Club card?  You can make a request directly via our website by filling in the form on the  Contact page  and telling us that you have lost your card. We will send you your new PONANT Yacht Club card as soon as possible.